Clerical

Having proficient administrative staff is critical for the effective running of any organisation.

These suites, designed specifically for those in clerical or legal administration roles, evaluate a candidate's ability to combine the essential ingredients of speed and accuracy in six critical skills; copy typing, audio typing, data / numeric entry, spelling and grammar, filing and IT literacy. In addition, industry specific tests ensure that the candidate has a sound understanding of appropriate terminology.

The audio and speed typing tests monitor the speed in words per minute, the error rate and accuracy percentage, while the data entry and numeric data entry tasks assess the candidate's attention to detail when transferring information. The final assessment determines an individual's ability to locate and select spelling, grammatical and punctuation errors in random samples of text.

These job-specific assessments help organisations identify, nurture and retain the most talented individuals and determine their suitability for promotion. As the backbone of any organisation, clerical staff that perform adeptly will create improved company efficiency, high customer satisfaction and increased profitability.